Key Questions to Ask When Ordering injection molding companies

16 Jun.,2025

 

8 Questions To Ask Before Buying Injection Molds in the US

What questions should I ask before buying injection molds?

  1. What is the molder’s expertise?
  2. What standards do they follow?
  3. How long will it take to build?
  4. How much will the initial mold build cost?
  5. Where am I in product development?
  6. What is the part’s geometry, material, and size like?
  7. How many plastic parts does it need to make?
  8. Do they guarantee the molds for the life of the project?

You’re finally satisfied with your plastic part design, it’s now time to consider mold selection so you can start production. But, picking the right mold maker and designing the right mold is less straightforward than you expect — you might even find yourself presented with a laundry list of new decisions to make.

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Even more confusing, you might have molding project proposals from several injection molders, all with varying designs, costs, and more. So how do you make the right selection for your project?

To help you, here are the best questions to ask before buying molds in the US:

What is the molder’s expertise?

Most of the injection molders that you can find in the US will have their areas of expertise. It’s important to ask prospective parts what they are — their answer will help you determine whether they have the experience and know-how they need to make the best mold for your application.

You could also check their website or ask them directly for their portfolio, equipment list, and reputation. What you will see is a testimony of the quality and stability of their services and products. Try also asking for a few of their client references, specifically those who work in the same field as you do. Doing this will help you see if this injection molding partner can meet the specific requirements of your industry.

What standards do they follow?

Ideally, the injection molding partner you choose should follow industry standards.

The most important ones include ISO : for product quality and consistency and ISO : for environmental impact. Another industry standard to look out for is IATF, which shows that the injection molding company works on continual improvement, defect prevention, and reduction of errors in its services.

If your injection molder is adhering to all of the above standards — like Richfields does — then you can rest assured that the mold maker will go above and beyond the necessary quality requirements.

How long will it take to build?

Building a new mold is one of the longest tasks in any production project. While some molds can take just a couple of weeks to design and make, some may take several months. It’s important to present your part design and ask your potential partner what the lead time will be for your mold so you can adjust your production schedule accordingly.

If your part design still needs some tweaking, you can ask for a prototype mold to be made instead, which usually takes around 3 to 6 weeks to make. If you’re ready for full production, then your mold may take upwards of 12 weeks to make.

What’s important here is that your molding partner has a clear idea of what to make and how much time they need to make it. If they can offer intermediary solutions to help with long lead times, then this is a benefit to your production.

How much will the initial mold build cost?

With mold-making services in the US ranging in the thousands, you must get a quote early on to see if it aligns with your production budget. Several factors impact the cost of your mold, including mold classification, design complexity, mold cavitation, and specialty molding designs.

For example, prototype molds tend to be much cheaper than a final mold. And, having a specialized design, such as a multi-cavity mold, can also increase initial build costs.

Be upfront about what you want and need for your molds, so your potential partners will know what goes into your mold building price. And great mold maker, like Richfields, will help you find ways to make your design more cost-effective — getting you the most bang for your buck.

Where am I in product development?

Where you are in your product development process is a critical factor in how your mold is made. In the early stages of prototyping and pre-production, you can typically expect a lower construction quality mold — because they are made to make short runs of your prototype, and make it more cost-effective for several design iterations.

If you’re later in the development stages, then you can request a better-built, sturdier mold that is production-ready. Be careful about selecting your molds — make sure it’s suitable for where you are in your product development process to avoid spending more money on new molds and mold repairs over time.

What is the part’s geometry, material, and size like?

Depending on what geometries, features, and size you need for your plastic parts, your potential mold-making partners may need to use different mold-making approaches. Some designs will need molds made using hardened steel, or steel inserts, rather than softer metals like aluminum.

The material you’re planning to use for your plastic parts will also play a role in how the mold is designed and made. Some resins are incompatible with certain mold materials. For example, plastics like nylon will need a higher quality mold to fit part specifications.

Richfield’s molding engineers can help you examine all your part’s specifications to determine what kind of mold best suits your needs. Our team will also examine overall functionality to help in the mold design process — taking into consideration other features like snap fits, breakaways, and more to design the right mold.

How many plastic parts does it need to make?

You’ll also want to consider the minimum production requirements. How many parts does your mold need to make? Will you have a short production run of only a few hundred parts, or are you aiming for mass production that creates up to a million of them?

If you only need a few parts, then you could probably go for a cheaper mold made from less sturdy materials, like aluminum. But, large volume runs will probably necessitate the use of things like hardened steel inserts, which cost more but helps in meeting your production needs.

Do they guarantee the molds for the life of the project?

Finally, ask if your mold-making partner guarantees the lifespan of their molds. If they do, then your molds should be able to meet your production requirements with minimal risk of error or breakage. If the molder seems confident that their molds can stand up to your strict requirements, it’s a good sign that they will be fit for your application — and less likely to need adjustments or repairs.

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Key Takeaway

If you are considering which plastic mold maker to work with, then use these eight questions to ask before buying molds in the US to help guide you to the right partner.

What to Ask Before Choosing an Injection Molding Company

Injection molding offers a range of benefits to companies across various industries, including those producing medical devices, military equipment, and original equipment manufacturers (OEMs).  When your organization is looking for the right plastic injection molding partner, however, there are a few questions to ask to ensure they will provide the level of service you’re looking for.

Choosing an injection molding partner can make or break your product’s success-especially in regulated markets like medical, pharmaceutical, and defense.  Ask the right questions upfront, and you’ll save time, money, and future headaches.

Ensure They Can Handle Your Specific Needs

Every injection molding company will have unique focus areas and capabilities, but you need to make sure they can provide what you need.  For instance, ensure they offer design for manufacturing support, build injection molds in-house, and have a process development strategy.  Confirm the company will align with your needs by asking these key questions:  

What Are Their Core Services and Specializations?                                                   

Closely assess the types of injection molding services they provide.  What types of plastic products do they produce?  What injection molding process do they use?  What are their specialties?  This initial review can tell you valuable information before you move forward.

Do They Have Experience in Your Industry?

Next is industry expertise.  Is your industry listed on their website?  What kinds of projects have they completed within that industry?  You need a partner who knows the intricacies of your specific market and audience. Ensure the company has significant expertise in your industry, whether it is medical, defense, or industrial.

How Accessible and Responsive Are They?                                                     

Ask the company how they approach communication.  What channels do they use?  How quickly will they respond to an inquiry?  Are they responsive?  How will you reach out if you have a question?  Communication is key to a successful partnership.

Verify Their Commitment to Quality Assurance

Next, ensure you receive the high-quality plastic products you’re looking for.  Even if a company touts low prices, that doesn’t always mean they will deliver the product quality standards that you and your market require.  It’s crucial to ensure they stay compliant with their certifications and standards.  For example, in medical molding, look for ISO certification, and in defense, ITAR registration is often required.  The following questions focus on quality assurance:

What Are Their Quality Control Measures? 

The company you choose needs to have a stringent quality control process in place that ensures consistency and value.  This is key so that your production requirements are met without worry or errors.  Measures should include inspection processes throughout each stage of production, data collection, and equipment evaluations.  Asking for quality standards gives you peace of mind that you’re on the same page.

Can They Provide Samples or References?                                                      

The best way to get reassurance about an injection molding company is to hear from past customers and view actual past results.  Request samples of the products you need from past projects.  Ask for references so you can contact former or current customers about their experience with the company.  If a company isn’t willing to provide these materials, it could be a red flag.

Look for Deep Industry Expertise and Services

Your products require the latest technologies for optimal manufacturing.  The best injection molding company for you will embrace these innovations in the software and equipment they use.  Ask these questions when evaluating injection molding companies

What Technology Do They Use?

Automation plays a crucial role in today’s production processes.  Ask each company if they rely on this technology, and how.  What other tech resources set them apart from competitors?  What is their approach to keeping up with upgrades and new technologies?  How often do they review their current systems?

Do They Offer Design Support or Engineering Expertise?                                      

The right plastic injection molder will have a wide range of expertise that they can offer you.  Key services are design support and engineering guidance.  These areas will ensure that your end results are exactly as you want them, of high quality, and created through an efficient manufacturing process.

Understanding Cost and Timelines

Beyond experience, technology, and quality, you also need to know the logistics.  Cost and expectations for speed and timeline are just as important. Focus on this set of questions to ensure you’re agreeing to terms that work for you:     

What Are the Pricing Structures?

The best-case scenario is a company that is upfront about how much its services cost.  Ask them how pricing works and when you’ll be charged.  Analyzing cost and understanding the company’s pricing model are key factors in determining long-term alignment.

What Is Their Lead Time for Projects?

Every project could look different, as each has varying volume, requirements, and needs.  However, the company should be able to provide you with an idea of their lead time for projects.  Knowing their timing helps you manage your own timeline, and being clear about this from the outset helps manage expectations for everyone.  You also want to be sure that you can realistically work with their projected lead time.

Partner With the Right Injection Molding Company Today

The right plastic injection molding company should align with your quality standards, cost requirements, and capability needs to ensure your products are exactly as you want them.  Ask plenty of questions when searching for the right partner so you know the injection molding process will run smoothly and produce high-quality results.

The experts at Crescent Industries provide engineering capabilities, mold design process, tooling, custom injection molding, post-processing services, and automation to help you streamline your production needs.  We have the ability to handle both high and low production volumes, and our quality standards enable us to consistently produce stunning products through repeatable processes.

Ready to get expert guidance tailored to your industry?  Discuss with our team how Crescent supports the complex medical, defense, and industrial mold building and molding needs – with precision, speed, and reliability.

FAQs:

Q: What makes a good injection molding company?

A: Look for in-house tooling, industry-specific certification and experience, injection molding process development, DFM, and strong communication.