On December 14, 2024, China Global Television Network (CGTN) reported on how Haier's Jiaozhou Air Conditioning Interconnected Factory has achieved user-centric digital and intelligent upgrades through the COSMOPlat platform, establishing an end-to-end (E2E) value chain to rapidly respond to global user demands.
On December 14, 2024, China International Television (CGTN) reported Haier Jiaozhou Air Conditioning Interconnected Factory to explaining in why COSMOPlat is user-centric and how the end-to-end value chain can rapidly respond to global users' needs through digital intelligence upgrading.
The “Lighthouse Factory” is a demonstrator of “Digital Manufacturing” and “Globalization 4.0”, representing the highest level of intelligent manufacturing and digitalization in the world. Last year, Haier Jiaozhou Air Conditioning Interconnected Factory earned the title of “End-to-end(E2E) Value Chain Lighthouse Factory” with the COSMOPlat digital intelligence.
“E2E” means that one end begins with orders from their customers, and the other end delivers products and maintenance to those same customers. The report highlights the digital intelligence upgrade on the server-side of Haier Jiaozhou Air Conditioner Interconnected Factory. Based on Tianzhi industrial large model, COSMOPlat integrates big data, advanced algorithms and generative AI to resolve the problems like slow response to air conditioner repairs and uneven skill of workers. This initiative aims to assist enterprises in their digital transformation towards maintenance and protection through intelligent entities. COSMOPlat can help enterprises achieve real-time prediction and maintenance of products by collecting operational parameters of air conditioners in real-time, providing customers with repair services in advance and reducing customer complaint significantly.
The head of smart factory solutions at COSMOPlat, Xinghua Chen indicated: "It is essential to connect the users with the information chain. Enterprises relied on external instructions previously. But, now, enterprises can proactively understand customer needs, prepare capacity and operational capabilities in advance to serve customers better because of the support by COSMOPlat's large-scale customization model and digital technology. "
Currently, COSMOPlat has contributed to creating 12 world "lighthouse factory," cultivated industry ecosystems in 15 fields including chemicals, apparel, automotive and so on. What’s more, it has been replicated across over 20 countries worldwide to help global enterprises in their digital transformation.
As Xinghua Chen also mentioned, “With the increasing diversification and customization of needs, the support from an industrial internet platform is very essential for enterprises to capture these demand sand integrate them throughout the entire process from R&D, sales, to service. COSMOPlat can provide full-process digital intelligence upgrades for users across various industries and sectors, such as energy and chemicals, traditional home appliances, automotive, electronics, apparel, and more.”
In the future, COSMOPlat will continue to empower a wide range of industries, driving the high-quality development of the manufacturing sector through digital and intelligent transformation, and promoting intelligent manufacturing development of China.