6 Keys to Select an Aftermarket Parts Supplier - ACTParts

07 Jul.,2025

 

6 Keys to Select an Aftermarket Parts Supplier - ACTParts

When repairs are needed for your heavy-duty machinery and tractors, it is important to have a reliable aftermarket parts supplier lined up. Equipment downtime cuts into profits and efficiency. According to market research from Industry ARC, industry statistics show that the global market for aftermarket parts in the construction industry is forecast to reach $1,126 million by . This is a compound annual growth rate of 8.37% from -, which means there will be more demand for the parts you need to keep your machinery running.

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That being said, you’ll need a reputable supplier for quick access to high-quality parts, competitive pricing, and exceptional customer service. But how do you know which supplier rises to that challenge? In this blog, we will walk you through the key factors to consider when selecting a supplier for your heavy-duty machinery so you know who you can rely on.

1. Look for Quality and Compatibility

Initially, compatibility should be considered when selecting an aftermarket parts supplier. The supplier should offer parts specific to the brand of heavy-duty machinery you use or have parts that are compatible with your brand. Next, look for suppliers who source parts from reputable manufacturers known for producing durable components. High-quality parts improve your equipment’s performance and contribute to its longevity.

At ACTParts, we are proud to supply equipment operators across the country with quality rebuilt parts that we manufacture in our Kansas City-based rebuild shop. Learn more about our rebuilt parts here.

2. Check for Reliability

To go deeper, research the supplier’s background and read customer reviews or testimonials. This sheds light on what you can expect when you work with them. If reviews or testimonials consistently reveal similar patterns, decide if those patterns are positive and indicate a good working-relationship or if they are signs that you should keep searching for a parts supplier. Other things to consider include how long they have been in business and the tenure of the sales representative or staff, which can indicate the business’s stability and expertise.

You could also look up the aftermarket parts supplier on social platforms like LinkedIn, Yelp, or the Better Business Bureau to learn more about what their current customers are saying.

Next, consider their reputation for on-time deliveries and accurate product information. What is the supplier’s return policy or customer guarantee? Several parts may look the same but have minor differences that render it incompatible with your machine. If you make an ordering mistake, how does their customer service handle returns, refunds, or exchanges?

3. Product Range and Availability

Evaluate the supplier’s product range. You want a supplier that offers a comprehensive selection of heavy-duty equipment parts. This will save you time and effort in sourcing various components from different suppliers. A diverse product range indicates that the supplier is well-established and capable of catering to a wide range of heavy equipment makes and models. Furthermore, inquire about their stock availability and turnaround time to guarantee timely delivery of parts when you need them.

You should also know and understand the difference between aftermarket parts and OEM parts. Aftermarket parts are replacement parts that are designed to match the original part but are not made by the manufacturer of your specific equipment. OEM, or Original Equipment Manufacturer, refers to replacement parts made by the actual manufacturer of the machinery. Make sure you know what type of replacement part you are buying.

There are many benefits to buying aftermarket parts, including:

1. They are considerably cheaper in price.

2. You have a great deal of choice and the ability to shop around.

3. Most come with a warranty.

4. In some cases, the quality could be superior to the original part.

4. Competitive Pricing

Compare prices among different aftermarket parts suppliers to find the one that offers the best value for your money. While affordability is essential, it is equally important to prioritize quality and not just price alone. Be cautious of extremely low-priced parts, as they may be of inferior quality and can result in additional expenses in the long run. Money initially saved on cheaper parts will be spent in the future when the machine needs repair yet again, not to mention the decreased profits from productivity lost when machines are inoperable. Look for suppliers who offer reasonable prices without compromising on the quality of their products.

5. Customer Support Services

Good customer support can make your purchasing experience smooth and hassle-free. Evaluate the supplier’s customer service by considering factors such as responsiveness to inquiries, availability of knowledgeable staff, and after-sales support. A supplier who can provide expert guidance, assist with part identification, and resolve any issues that arise will greatly enhance your overall satisfaction as a customer. A supplier with product expertise can make all the difference in finding the solution you need.

At ACTParts, our product knowledge is unmatched. Between our experienced sales force and access to technical data, we can supply you with not only the part(s) you need but also guide you on selecting additional parts that may need to accompany it.

6. Warranty and Return Policy

You will want a parts supplier who offers a warranty that ensures you can replace or return a defective part without incurring additional costs. Carefully review the supplier’s return policy to understand the terms and conditions associated with returning or exchanging parts if needed. A supplier with a flexible and customer-friendly return policy provides added peace of mind.

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The ACTParts Advantage

Selecting the right aftermarket parts supplier for your heavy-duty equipment requires thorough research and consideration. At ACTParts, we are proud to be a well-respected, tenured aftermarket parts supplier for heavy-duty equipment. We have five distribution centers strategically placed across the United States so we can meet your aftermarket parts needs no matter your location. Once your order is placed in our system, we ship immediately to ensure speedy delivery.

When it comes to the quality of our products, ACTParts is home to the best rebuild shop in the industry. The quality of the parts we rebuild is such that our own experienced mechanics use our parts in the shop too. This allows us to strictly inspect and maintain the highest quality of the parts we rebuild, and it’s why we offer a six-month warranty on all of our parts.

6 Things To Consider When Buying Tractor Parts

What are the things you should consider when buying tractor parts?

  1. Purpose
  2. Quality
  3. Brand
  4. Availability
  5. Cost
  6. After Sales Support

Spare parts are crucial for any agricultural machinery — especially tractors. Since tractors are heavily used on farms, they require maintenance and upkeep. This means that you might have to replace some parts routinely to keep the equipment in good working order. Sometimes, accidents happen, and you also need parts for repair. To prevent downtime, finding a supplier with fully-stocked inventory will be helpful. To help you, here are some of the things to consider when buying tractor parts. Keep on reading!

Purpose

The first thing you need to consider is the reason why you’re buying a tractor part. Common reasons include repair, maintenance, and upgrades. 

For instance, there are various parts that you need to change routinely. This includes filters and fluids. Because you’ll need them often, it helps to keep some of them on hand on your farm. 

Or maybe you’re looking to repair a component that suddenly broke down. To reduce delays in work, it helps to have a supplier that can immediately provide you with spare parts. For upgrades, you can take your time looking to get the best value for your money.

Quality

Before you pay for anything, make sure that you carefully inspect the spare part you’re buying. It’s best to invest in brand new and original spare parts for your tractor if you want to make the most out of your money. Since they’re original, you can expect the part to be compatible with your tractor. Other than that, you can also experience the same quality that you’re used to.

If you’re low on budget, you may be considering a pre-owned spare part. In this case, you need to make sure that the part is still usable for a long time. You will need to have the experience to determine if the part you’re buying is still of good quality. In this case, you can also ask for assistance from a trusted mechanic.

Brand

When purchasing tractor spare parts, you have two options. You can buy the same brand as your tractor or choose aftermarket parts. If you want to experience the same quality that you’re used to, buy the same brand as your tractor. 

But if you’re considering purchasing aftermarket parts, choose reliable suppliers that are known to provide only quality and durable products. 

Availability

In the agricultural industry, time is of the essence. This means that if your tractor breaks down suddenly in the middle of work, you have no choice but to delay operations for another day. This is where availability becomes crucial. 

If your supplier frequently stocks the spare parts you need, you can immediately have your tractor repaired so you can reduce delays in work. But if not, you have to wait while your unit stays in the shed uselessly. This will affect the productivity and efficiency of your farm. Aside from that, downtimes can be costly too. 

Cost

Not all farm owners have an unlimited budget, especially when it comes to emergencies when you need to have your tractor repaired. That’s why cost is one of the biggest considerations when you’re shopping for spare parts. 

But do consider the quality of the spare part when looking at the cost. For example, you might choose to buy a brand new and branded part that costs more than a pre-owned one, but you’re guaranteed durability. The good news is that there are suppliers who offer both quality and affordability. 

To make the most out of your budget, you can research the market price of the spare part you require online first. You can also compare prices from different suppliers. If your tractor needs major repairs, it might be helpful to consider if you’ll get more value if you buy a new tractor instead.

After Sales Support

Before buying, make sure that you’re dealing with a supplier with good after-sales support. This way, you can easily reach out to them when problems occur during the warranty period. You should always receive a warranty and guarantee on the parts. If there’s a defect, you should be able to get assistance from the supplier. This way, you won’t waste your money.

Key Takeaway

Now that you know the things to consider when buying tractor parts, you can make the most out of your money and reduce downtime in emergencies! To prevent further delays, you should also consider stocking up on some frequently changed tractor parts, such as fluids and filters. This can make maintenance much more convenient for you. 

For more information, please visit Tractor Parts Supplier.